Useful Information

Is it a must to perform Covid-19 Rapid Antigen test for travelers arriving in Malaysia?

No, Covid-19 test is no longer required to enter Malaysia starting from1^stAugust 2022 onwards.

What kind of Covid-19 tests does Medijaya provide?

Medijayaprovides Rapid Antigen test and RT-PCR Covid-19 test.

Where can I go for Covid-19 test?

Medijaya offers Covid-19 test at gateway@klia2. It is conveniently located near the Arrival Hall as you exit. Look for us at Medijaya, Lot L2-130 & L2-130A, Level 2, gateway@klia2. Location map here

My flight arrives at KLIA instead of gateway@klia2, how do I getCovid-19 test at Medijaya@klia2?

AtLevel 1 KLIA, take the KLIA transit train to gateway@klia2 toget to Medijaya@klia2. The ticket fee is only RM 2 and thejourney takes about 3 minutes.

What if I’ve not managed to register for both forms as stated on No 3 upon my arrival but I wish to do the Covid-19 Antigen test in Medijaya gateway@klia2?

No worries, you may still walk-in to Medijaya and our Customer Service will assist you on this.

What are your operation hours for Medijaya@klia2?

Weoperate daily from 9.00 am until 10.00 pm.

Should I make any booking appointments for the Covid-19 test?

You can make an online booking for Covid-19 test at Medijaya here or you can just walk-in to Medijaya.

What is the procedure of Covid-19 Test?

For the Rapid Antigen test, we will take nasopharyngeal (nasal) swab. As for the RT-PCR test, we will take oro-nasopharyngeal (oral and nasal)swab.

How will the results be notified to me?

We will notify you through email and WhatsApp (if requested).

Will I receive a copy of Covid-19 test results?

Yes, you will receive a softcopy of your Covid-19 test result through email. We can also provide a hardcopy of your result if requested.

How long will it take for the Rapid Antigen test and RT-PCR result to be ready?

Rapid Antigen Test: Within 30 minutes after swabbing procedure. RT-PCR Test: Within 24 hours after swabbing procedure.

When should the travellers come in to do the RT-PCR test if they need an earlier result?

If the travelers come before 2.00 pm, the result will be ready on the same day before 10.00 pm. However, if the travelers come after 2.00pm, the result will be ready on the next morning at 9.00 am.

What happens if my result of Covid-19 Test is positive?

MySejahtera app will reflect the positive result and you shall receive a quarantine order. Please quarantine yourself according to the duration as stated in the quarantine order. You may refer to Malaysia’s MoH Covid-19 positive protocol here.

How much does the Covid-19 test cost?

AirAsia Passenger
- Rapid Antigen Test RM60
- RT-PCR Test Test RM120

Non-AirAsia Passenger
- Rapid Antigen Test RM60
- RT-PCR Test Test RM170

What is the method of payment accepted for Covid-19 Rapid Antigen Test at Medijaya?

We accept all major credit and debit cards, e-wallet payment and cash payment in Ringgit Malaysia.

Why choose Medijaya as the centre for Covid-19 Rapid Antigen Test? Are you certified by the Malaysian Government?

Medijaya is private facility registered with Ministry of Health Malaysia to provide Covid-19 screening.

What if I have further questions? Who can I contact?

You can call any two of our hotlines: +6012-8330516/ +6012-8331925 OR You can email your inquiries to [email protected]

Travelers are required to download and activate the MySejahtera App before departure to Malaysia. Complete the Health Declaration Form and the Pre-Departure Form in the “Travelers” icon in the MySejahteraApp before departure to Malaysia. For Foreign Vaccination Records, travelers are required to apply for MySejahtera Vaccination Digital Certificate in the “Traveler” icon of the MySejahtera App five days before departure to Malaysia.
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How to Use MySejahtera?

Download MySejahtera app here

Passengers can register by phone number or email

Registering via phone number

You will receive an SMS with an OTP code number. Enter the OTP code number in the MySejahtera field provided

Registering via email

You will receive an OTP number from the email that you have registered. Enter the OTP code number in the MySejahtera field provided

Registration details must be filled, set your password and proceed to click confirm once everything is completed

Registration successful. Log in by using the ID created during registration process either your phone or email address.

For your first time logging in, you will need to fill the health declaration form. Complete all the answers for the health declaration form and click on submit to proceed.

Medijaya x AirAsia Partnership

COVID-19 Testing and Quarantine
(effective 1 April 2022)

Malaysia welcomes the reopening of its borders as the nation is transitioning to the endemic phase of COVID-19. Travellers to Malaysia must fulfil the following General Protocols by the Malaysian authorities:

1. Before departure to Malaysia

a. Download and update the MySejahtera app within a week before departing for Malaysia.

b. Travellers may refer here for Guidelines to Install and Register MySejahtera.

c. Complete the pre-departure form via the “Traveller” icon.

Travellers with overseas-issued COVID-19 vaccine certificates must verify their digital COVID-19 vaccine certificates on mysafetravel.gov.my
Foreign travellers are required to purchase COVID-19 medical insurance with minimum value of USD 20,000.
Fully vaccinated travellers will be issued a “Digital Traveller’s Card” and it will be reflected on their MySejahtera app.
Partially or unvaccinated travellers will be issued a digital Home Surveillance Order (HSO) and it will be reflected on their MySejahtera app.
Travellers who do not have a traveller card display or HSO instructions on MySejahtera app are not allowed to continue their journey.

d. Travellers aged seven (7) years and above must take RT-PCR test two days before departure to Malaysia and upload the results on MySejahtera. Exceptions are given to travellers aged six (6) years and below (based on year of birth).

e. Post COVID-19 patient with infection between 6 to 60 days before departure must undergo a professional RTK-Antigen test 2 days before departure.

2. Within 24 hours upon arrival in Malaysia:

a. Passengers aged seven (7) years and above are required to take a professionally administered RTK-Antigen test either at a private health facility or clinics approved by MOH' s in the within 24 hours.

b. The RTK-Ag test results will be displayed in MySejahtera.
(Note: International passengers transiting in KLIA to Sabah and Sarawak must undergo COVID-19 RTK-Ag test in KLIA.)

Please click here for General Procedure for Travellers at Air, Sea and Ground Crossing to Malaysia by Ministry of Health.

Exit Requirements

a. Travellers are to refer to destination country travel rules and Official Portal of Immigration Department of Malaysia to understand the specific requirements (such as COVID-19 testing or quarantine measures) as these may differ according to each country’s own risk assessments

b. Passengers are advised to download and update their MySejahtera app. Only those with MySJ ‘low risk’ status in the profile will be allowed to continue their journey.

c. Unvaccinated travellers under the age of 18 must be accompanied by fully vaccinated parents or guardians.

d. Travellers who have recovered from COVID-19 can travel provided they provide a negative COVID-19 test result.
‍(Note: Please refer to respective arrival country’s acceptance of Post COVID-19 Passengers.)

Please note that travel restrictions and advisories may change at short notice, and that you continue to be solely responsible for complying with all laws and/or travel requirements of jurisdictions to be flown from, into or over. Medijaya makes no representation or warranty (either express or implied) on the completeness or accuracy of the information contained herein, and shall not be liable for any errors or omissions, or any damages that may result from your access to, use of, and reliance on such information.