FAQ

Is it a must to perform Covid-19 Rapid Antigen test for travelers arriving in Malaysia?

No, Covid-19 test is no longer required to enter Malaysia starting from1stAugust 2022 onwards.

What kind of Covid-19 tests does Medijaya provide?

Medijayaprovides Rapid Antigen test and RT-PCR Covid-19 test.

Where can I go for Covid-19 test?

Medijaya offers Covid-19 test at gateway@klia2. It is conveniently located near the Arrival Hall as you exit. Look for us at Medijaya, Lot L2-130 & L2-130A, Level 2, gateway@klia2. Location map here

My flight arrives at KLIA instead of gateway@klia2, how do I getCovid-19 test at Medijaya@klia2?

AtLevel 1 KLIA, take the KLIA transit train to gateway@klia2 toget to Medijaya@klia2. The ticket fee is only RM 2 and thejourney takes about 3 minutes.

What if I’ve not managed to register for both forms as stated on No 3 upon my arrival but I wish to do the Covid-19 Antigen test in Medijaya gateway@klia2?

No worries, you may still walk-in to Medijaya and our Customer Service will assist you on this.

What are your operation hours for Medijaya@klia2?

Weoperate daily from 9.00 am until 10.00 pm.

Should I make any booking appointments for the Covid-19 test?

You can make an online booking for Covid-19 test at Medijaya here or you can just walk-in to Medijaya.

What is the procedure of Covid-19 Test?

For the Rapid Antigen test, we will take nasopharyngeal (nasal) swab. As for the RT-PCR test, we will take oro-nasopharyngeal (oral and nasal)swab.

How will the results be notified to me?

We will notify you through email and WhatsApp (if requested).

Will I receive a copy of Covid-19 test results?

Yes, you will receive a softcopy of your Covid-19 test result through email. We can also provide a hardcopy of your result if requested.

How long will it take for the Rapid Antigen test and RT-PCR result to be ready?

Rapid Antigen Test: Within 30 minutes after swabbing procedure. RT-PCR Test: Within 24 hours after swabbing procedure.

When should the travellers come in to do the RT-PCR test if they need an earlier result?

If the travelers come before 2.00 pm, the result will be ready on the same day before 10.00 pm. However, if the travelers come after 2.00pm, the result will be ready on the next morning at 9.00 am.

What happens if my result of Covid-19 Test is positive?

MySejahtera app will reflect the positive result and you shall receive a quarantine order. Please quarantine yourself according to the duration as stated in the quarantine order. You may refer to Malaysia’s MoH Covid-19 positive protocol here.

How much does the Covid-19 test cost?

AirAsia Passenger
- Rapid Antigen Test RM60
- RT-PCR Test Test RM120

Non-AirAsia Passenger
- Rapid Antigen Test RM60
- RT-PCR Test Test RM170

What is the method of payment accepted for Covid-19 Rapid Antigen Test at Medijaya?

We accept all major credit and debit cards, e-wallet payment and cash payment in Ringgit Malaysia.

Why choose Medijaya as the centre for Covid-19 Rapid Antigen Test? Are you certified by the Malaysian Government?

Medijaya is private facility registered with Ministry of Health Malaysia to provide Covid-19 screening.

What if I have further questions?  Who can I contact?

You can call any two of our hotlines: +6012-8330516/ +6012-8331925 OR You can email your inquiries to [email protected]

Book now & pay later at Medijaya!